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Frequently asked

15 answers
What is Convira?

Convira is a desktop AI agent that can research, organize files, use a visible browser, and create or edit Word, Excel, PowerPoint, and PDF documents. You can watch the work, approve sensitive actions, and choose where the AI processing runs.

What's the difference between Local AI, Cloud, and Private Box?

Local AI runs an Ollama-compatible model on your machine - your context, prompts, memory, and files stay on the device. The one exception is a billed tool you invoke (web and X research, image and video generation, connector actions): it needs managed provider keys we hold, so that single call runs on Convira when you're online and is unavailable offline. Best for sensitive work and offline use.

Cloud uses hosted AI models with no local model setup. Convira processes the request and forwards the necessary prompt and context to the selected model provider, but does not retain the run content in its database. The authoritative run record stays on your device.

Private Box is a strong machine you control on your LAN. The desktop talks to it directly - no cloud hop in the run itself, though Convira licenses the box with a signed credential your desktop renews about once a day, so it needs an active subscription and periodic connectivity. Good for bigger models that don't fit on a laptop without leaving your network.

Which Macs are supported?

Apple Silicon only - M1, M2, M3, M4 - on macOS 12 Monterey or newer. Intel Macs aren't supported. The local-model runtime depends on the Apple Silicon ML stack and we don't ship a universal binary.

Which Windows versions are supported?

Windows 10 and Windows 11, 64-bit (x64). One installer covers both. No Windows ARM build - the x64 installer may run under emulation, but we don't test it and local models would be slow there, so we don't recommend it.

Which Linux distros are supported?

Ubuntu 22.04+, Debian 12+, and Fedora 38+ on x86_64. The .deb installs on Debian and Ubuntu; the .tar.gz unpacks and runs on any other distro. No ARM, no RPM, no Flatpak/Snap in v1.

How does auto-update work?

Convira checks for a new version on launch and every so often while the app is open. Nothing downloads until you ask it to. On macOS and Windows the update installs when you restart or quit, and those builds also use the operating system's code-signing checks. On Linux the app tells you a new version exists and links you to the download. Update traffic is skipped when Convira's egress policy blocks it.

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